Luxury Beauty Advisor & Digital Concierge

Nordstrom, Inc.; Walnut Creek (CA); On-site; USD 53,000 - 57,000; Full time

Job summary

Nordstrom Beauty Department in Walnut Creek is seeking a beauty advisor to create personalized experiences, perform makeup applications, and recommend skincare and products.

You will drive sales both in-store and via digital channels, book appointments for events, and stay current on trends through brand trainings.

The role emphasizes customer service, teamwork, and the ability to handle transactions, refunds, exchanges, and Nordstrom Rewards accounts.

Qualifications

• Experience in makeup applications and skincare analyses.
• Ability to drive sales through in-store and digital channels.
• Flexibility to work evenings and weekends.

Responsibilities

• Conduct makeup applications and skincare analyses to recommend products.
• Collaborate with team to create welcoming environment for customers.
• Set and achieve sales goals in-store and via digital channels.
• Book appointments and drive beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends through trainings.
• Manage sales, refunds, exchanges and build Nordstrom Rewards accounts.

Skills

Customer service passion

Beauty knowledge

Sales driven

Job description

Nordstrom Beauty Department in Walnut Creek is seeking a beauty advisor to create personalized experiences, perform makeup applications, and recommend skincare and products.

You will drive sales both in-store and via digital channels, book appointments for events, and stay current on trends through brand trainings.

The role emphasizes customer service, teamwork, and the ability to handle transactions, refunds, exchanges, and Nordstrom Rewards accounts.