Luxury Beauty Advisor - In-Store & Digital Selling

Nordstrom Inc; Costa Mesa (CA); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Merchandise discount

EAP Resources

PTO

Job summary

Nordstrom Beauty Department in California seeks a customer-focused beauty advisor to create personalized experiences, perform makeup applications, and recommend skincare products. You will engage customers, drive in-store and digital sales, book appointments, and participate in beauty events while staying current with industry trends.

You will collaborate with a team to maintain a welcoming environment, handle sales and returns, and help build Nordstrom Rewards memberships, contributing to the

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer's beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools
• Book appointments and drive sales for in-store Beauty events and services
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Beauty trends

Makeup application

Skincare knowledge

Digital selling

Job description

Nordstrom Beauty Department in California seeks a customer-focused beauty advisor to create personalized experiences, perform makeup applications, and recommend skincare products. You will engage customers, drive in-store and digital sales, book appointments, and participate in beauty events while staying current with industry trends.

You will collaborate with a team to maintain a welcoming environment, handle sales and returns, and help build Nordstrom Rewards memberships, contributing to the