Luxury Beauty Consultant — In-Store & Digital Sales

Nordstrom, Inc.; Walnut Creek (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Merchandise Discount

Job summary

Nordstrom, Inc. in Walnut Creek is seeking an in-store Beauty Specialist to create personalized beauty experiences. You will engage customers, perform makeup applications and skincare analyses, and drive sales through both in-store and digital channels.

You will collaborate with the team to maintain a welcoming, inclusive environment, stay current on beauty trends, and manage appointments for events and services. A passion for makeup, skincare, and customer service is essential.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• Physical requirements: continuous movement and handling merchandise for 6–8 hours per shift, lifting up to 25 pounds.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (text and social media).
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty passion

Makeup/skincare knowledge

Communication

Flexibility

Networking/tech

Team player

Job description

Nordstrom, Inc. in Walnut Creek is seeking an in-store Beauty Specialist to create personalized beauty experiences. You will engage customers, perform makeup applications and skincare analyses, and drive sales through both in-store and digital channels.

You will collaborate with the team to maintain a welcoming, inclusive environment, stay current on beauty trends, and manage appointments for events and services. A passion for makeup, skincare, and customer service is essential.