Luxury Banquet Captain — Elevate Event Service

Fisher Island Club; Fisher Island (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Holiday pay

Vacation time

Paid time off (PTO)

Short-term disability

Life insurance

AD&D

Free parking

Free meals

Job summary

Fisher Island Club is seeking a Banquet Captain for our upscale resort environment. The role leads banquet service, partners with Culinary and F&B teams, and ensures events run smoothly with exceptional guest service.

We offer competitive wages and a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, PTO, life insurance, and free meals. This is a full-time on-site position on Fisher Island.

Qualifications

• Bachelor's degree in Hospitality Management and/or three years luxury service and supervisory experience preferred.
• Experience with hotel management software and POS systems.
• Bar knowledge/experience with bar requests is required.

Responsibilities

• Responsible for end-of-shift duties including billing, cleaning event space and all work areas, returning banquet bar inventory, billing and releasing staff.
• Partner with the Culinary department to provide timely and accurate food service.
• Oversees all banquet service operations and ensures that all banquet service details are executed; ensures events run on time and communicates needs to relevant staff.
• Review Banquet Event Orders (BEOs) at shift start to confirm room setup and AV needs.
• Supervise banquet staff and provide leadership in the absence of the Banquet Manager.
• Collaborate with Catering, F&B managers and Culinary team to ensure high-quality service for meetings and banquets.
• Manage cost and quality control of banquet services and act as liaison between guests and Club staff to ensure outstanding service.

Skills

Supervisory experience

Customer service

Leadership

Communication skills

Problem-solving

Education

Bachelor's degree in Hospitality Management

Tools

Hotel management software

Point of sale (POS) software

Job description

Fisher Island Club is seeking a Banquet Captain for our upscale resort environment. The role leads banquet service, partners with Culinary and F&B teams, and ensures events run smoothly with exceptional guest service.

We offer competitive wages and a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, PTO, life insurance, and free meals. This is a full-time on-site position on Fisher Island.