Luxury Automotive Sales Manager

US Lawns; Woodside (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Cadillac in New York seeks an experienced Automotive Sales Manager to lead a high-performing team in a brand-new luxury showroom. You will drive results, mentor staff, and optimize processes to close deals and grow volume in a dynamic retail environment.

You will manage the sales department, stay current on vehicle offerings, and develop innovative strategies for customer acquisition and retention, while maintaining exceptional service standards.

Qualifications

• 5+ years of prior sales employment in the automotive industry.
• Strong negotiation skills with the ability to lead and train.
• Excellent communication, interpersonal, and organizational skills.
• Reliable and presentable in business attire representing in a professional manner.
• Excellent attendance record and punctuality.
• Empathetic leadership with good listening skills.
• Fast-paced, results-driven work ethic.
• Proven experience delivering outstanding customer service and growing satisfaction.
• Willingness to accept constructive feedback and develop performance.
• Flexible with scheduling, including weekends and holidays.
• Proficient with Microsoft Office and DMS systems.

Responsibilities

• Deal Structuring & Sales Support: guide salespeople through deal-making and close customers.
• Team Leadership & Development: train, lead, and mentor the sales staff to maximize performance.
• Call Management & Optimization: oversee sales calls for effective outreach.
• Customer Relations & Issue Resolution: address customer concerns via CRM, phone, text, and email.
• Department Oversight & Service Excellence: manage the sales department with top service standards.
• Product Expertise & Sales Strategy: maintain knowledge of vehicle offerings and packages.
• Customer Acquisition & Retention: develop strategies to attract and retain customers.
• Performance & Goal Achievement: consistently meet or exceed quotas and projections.
• Documentation & Record Keeping: maintain organized records to support operations.
• Training & Professional Development: attend meetings and training opportunities.
• Cross-Department Collaboration: work with Finance, Biller, and others for efficiency.

Skills

Automotive sales experience

Negotiation skills

Communication skills

Team leadership

Tools

CRM software

Microsoft Office

DMS

Job description

Empire Cadillac in New York seeks an experienced Automotive Sales Manager to lead a high-performing team in a brand-new luxury showroom. You will drive results, mentor staff, and optimize processes to close deals and grow volume in a dynamic retail environment.

You will manage the sales department, stay current on vehicle offerings, and develop innovative strategies for customer acquisition and retention, while maintaining exceptional service standards.