Automotive Sales Manager Cadillac

US Lawns; Woodside (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Cadillac in New York seeks an experienced Automotive Sales Manager to lead a high-performing team in a brand-new luxury showroom. You will drive results, mentor staff, and optimize processes to close deals and grow volume in a dynamic retail environment.

You will manage the sales department, stay current on vehicle offerings, and develop innovative strategies for customer acquisition and retention, while maintaining exceptional service standards.

Qualifications

• 5+ years of prior sales employment in the automotive industry.
• Strong negotiation skills with the ability to lead and train.
• Excellent communication, interpersonal, and organizational skills.
• Reliable and presentable in business attire representing in a professional manner.
• Excellent attendance record and punctuality.
• Empathetic leadership with good listening skills.
• Fast-paced, results-driven work ethic.
• Proven experience delivering outstanding customer service and growing satisfaction.
• Willingness to accept constructive feedback and develop performance.
• Flexible with scheduling, including weekends and holidays.
• Proficient with Microsoft Office and DMS systems.

Responsibilities

• Deal Structuring & Sales Support: guide salespeople through deal-making and close customers.
• Team Leadership & Development: train, lead, and mentor the sales staff to maximize performance.
• Call Management & Optimization: oversee sales calls for effective outreach.
• Customer Relations & Issue Resolution: address customer concerns via CRM, phone, text, and email.
• Department Oversight & Service Excellence: manage the sales department with top service standards.
• Product Expertise & Sales Strategy: maintain knowledge of vehicle offerings and packages.
• Customer Acquisition & Retention: develop strategies to attract and retain customers.
• Performance & Goal Achievement: consistently meet or exceed quotas and projections.
• Documentation & Record Keeping: maintain organized records to support operations.
• Training & Professional Development: attend meetings and training opportunities.
• Cross-Department Collaboration: work with Finance, Biller, and others for efficiency.

Skills

Automotive sales experience

Negotiation skills

Communication skills

Team leadership

Tools

CRM software

Microsoft Office

DMS

Job description

Job Description

Empire Cadillac is seeking an experienced Automotive Sales Manager to lead a high-performing team and drive results. If you’re a proven leader who can motivate staff, improve processes, and confidently close customers, we want to meet you.

Join us in our brand-new, luxury Cadillac showroom in Long Island City—a modern, high-traffic environment designed for success. With strong inventory, aggressive compensation, and full dealership support, you’ll have everything you need to grow volume, maximize profitability, and advance your career.

Daily Responsibilities

• Deal Structuring & Sales Support – Guide salespeople through deal‑making, helping them successfully close customers.
• Team Leadership & Development – Train, lead, and mentor the sales staff to maximize performance and success.
• Call Management & Optimization – Oversee sales phone calls, ensuring every salesperson is making the most effective outreach.
• Customer Relations & Issue Resolution – Address customer concerns with timely, effective solutions via CRM, phone, text, and email.
• Department Oversight & Service Excellence – Manage the sales department while maintaining exceptional customer service standards.
• Product Expertise & Sales Strategy – Continuously refine knowledge of vehicle offerings, optional packages, and emerging automotive technologies to serve as the dealership’s authority on new and used cars.
• Customer Acquisition & Retention – Develop innovative strategies to attract new customers while strengthening relationships with existing ones.
• Performance & Goal Achievement – Consistently meet and exceed quotas and sales projections.
• Documentation & Record Keeping – Maintain accurate and organized documentation to support seamless operations.
• Training & Professional Development – Attend all required meetings, training sessions, and educational opportunities to stay ahead in the industry.
• Cross-Department Collaboration – Work alongside Finance Managers, Billers, and other team members to cultivate a highly efficient and positive workplace.

Qualifications needed to lead:

• Strong negotiation skills with the ability to lead and train.
• Consistent monthly results leading in new and used car sales.
• You have excellent communication, interpersonal, and organizational skills.
• Reliable and presentable in business attire representing in a professional matter.
• Must have an excellent attendance record and a commitment to being on time.
• You understand the importance of listening and being empathetic while leading.
• You have a strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• You have proven experience of providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction.
• You have at least five successful years of prior sales employment in the automotive industry.
• You have friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• You are open to constructive feedback to improve your performance and development.
• Flexible with work scheduling and availability to work weekends and holidays.
• You have strong computer skills including Microsoft Office,and DMS.
• You have shown stability in the job industry growing in each position you work in.

The job descriptions and responsibilities above will be required but not limited to any other job‑related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer.Come grow with us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different manufacturing brands, both import and domestic. Empire is the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re‑imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!

Benefits

• 401k Plan
• Paid time off (PTO)
• Competitive Pay Plans
• Health Insurance
• Dental Insurance
• Vision Plans
• Promotion from within