Luxury Auto Service Concierge

Tom Wood Honda; Whitestown (IN); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off & Vacation

Paid Holidays

Medical, Dental & Vision Coverage

401(k) with Company Match

Life & Disability Insurance

Professional Training & Career Dev el

Descripción de la vacante

Tom Wood Group, a premier automotive team, seeks a high-performing Service Advisor dedicated to delivering an exceptional client experience. You will greet clients, listen to concerns, and clearly explain service recommendations with transparent timelines and updates.

Join a team that values training, career development, and advancement opportunities, while working with luxury-brand standards and a supportive dealership environment.

Formación

• Previous experience as an Automotive Service Advisor is required.
• Strong understanding of automotive systems, maintenance, and repair processes.
• Exceptional communication and interpersonal skills.
• Proficiency with dealership management systems such as Xtime and Dealertrack.

Responsabilidades

• Provide a warm, professional, concierge-level greeting to every client and communicate clearly about service recommendations.
• Accurately write repair orders reflecting customer concerns and technician findings; collaborate with technicians and parts to ensure smooth workflow.
• Prepare cost estimates for repairs and maintenance; review completed work with customers and explain findings clearly.
• Identify maintenance services based on manufacturer guidelines and vehicle condition; drive service sales while maintaining trust.

Descripción del empleo

Tom Wood Group, a premier automotive team, seeks a high-performing Service Advisor dedicated to delivering an exceptional client experience. You will greet clients, listen to concerns, and clearly explain service recommendations with transparent timelines and updates.

Join a team that values training, career development, and advancement opportunities, while working with luxury-brand standards and a supportive dealership environment.