Luxury Auto Service Advisor – High-Touch Concierge

Cardinalewaymazdamesa; Corona (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, FSA, and vision coverage

401(k)

Paid time off, sick leave, and holidays

Employee lease/vehicle purchase programs

Job summary

Cardinalewaymazdamesa in Corona, California is seeking an experienced Automotive Service Advisor to provide concierge-level service to luxury clientele. This role involves managing customer relationships, preparing service recommendations, and coordinating with technicians to ensure high-quality repairs.

Applicants should have over 3 years of experience, a proven sales track record, and exceptional interpersonal skills. The position offers a state-of-the-art facility and comprehensive benefits including medical and paid time off.

Qualifications

• 3+ years of experience in a Service Advisor role with a proven track record.
• Exceptional communication and interpersonal skills for client interactions.
• Must maintain a professional appearance aligned with luxury standards.

Responsibilities

• Serve as the primary contact for clientele, ensuring a seamless experience.
• Prepare and present service recommendations clearly.
• Manage repair orders while meeting sales and CSI targets.

Skills

Client relationship management

Sales performance

Communication skills

Experience with dealership systems

Education

3+ years of experience as a Service Advisor

Valid California driver’s license

Tools

Reynolds and Reynolds

CDK

Job description

Cardinalewaymazdamesa in Corona, California is seeking an experienced Automotive Service Advisor to provide concierge-level service to luxury clientele. This role involves managing customer relationships, preparing service recommendations, and coordinating with technicians to ensure high-quality repairs.

Applicants should have over 3 years of experience, a proven sales track record, and exceptional interpersonal skills. The position offers a state-of-the-art facility and comprehensive benefits including medical and paid time off.