Service Concierge & Customer Experience Lead

Cardinalewaymazdamesa; Oakland (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Life insurance

Job summary

Cardinalewaymazdamesa in Oakland, California is seeking a highly organized and friendly Service Manager. The role involves overseeing service orders, ensuring prompt customer service, and managing technician workflow to maintain exceptional customer satisfaction.

The ideal candidate demonstrates strong leadership skills, excellent communication, and a consistent record of service success. Benefits include health, dental, and vision insurance after 90 days, a 401k plan, and additional perks to create a rewarding workplace.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others effectively.
• Excellent communication skills and professional appearance.

Responsibilities

• Oversee service orders and ensure courteous service.
• Provide concierge support for owner inquiries.
• Distribute work efficiently among technicians.
• Maintain good customer satisfaction results.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Fantastic communication skills

Consistent record of service and sales success

Strong record of positive customer satisfaction results

Team oriented and self-motivated

Job description

Cardinalewaymazdamesa in Oakland, California is seeking a highly organized and friendly Service Manager. The role involves overseeing service orders, ensuring prompt customer service, and managing technician workflow to maintain exceptional customer satisfaction.

The ideal candidate demonstrates strong leadership skills, excellent communication, and a consistent record of service success. Benefits include health, dental, and vision insurance after 90 days, a 401k plan, and additional perks to create a rewarding workplace.