Premium Service Advisor – Luxury Auto Concierge

Sunwise Auto Group; Berkeley (CA); On-site; USD 37,933 - 156,240; Full time

Benefits offered by this job

Competitive Wages

PTO and Paid Holidays

401K with employer match

Employee discounts on vehicle purchases

Job summary

Sunwise Auto Group in Berkeley, California is seeking an experienced Service Advisor to join our dynamic team. This role is pivotal in ensuring customer satisfaction, overseeing service orders, and nurturing client relationships to promote long-term loyalty.

The ideal candidate should have a minimum of 3 years’ experience, excellent communication skills, and expertise in vehicle technologies. We offer competitive wages along with medical, dental, and vision benefits, and opportunities for career advancement.

Qualifications

• Minimum of 3 years’ experience as a Service Advisor.
• Excellent follow-through skills with clients.
• Strong record of positive customer satisfaction results.

Responsibilities

• Establish and maintain strong positive working relationships with customers.
• Oversee service orders and flow of Drive Lane.
• Provide concierge support for owner inquiries.
• Distribute work between technicians efficiently.

Skills

Customer relationship management

Excellent communication skills

Technical knowledge of vehicles

Analytical and problem-solving skills

Tools

CDK

Job description

Sunwise Auto Group in Berkeley, California is seeking an experienced Service Advisor to join our dynamic team. This role is pivotal in ensuring customer satisfaction, overseeing service orders, and nurturing client relationships to promote long-term loyalty.

The ideal candidate should have a minimum of 3 years’ experience, excellent communication skills, and expertise in vehicle technologies. We offer competitive wages along with medical, dental, and vision benefits, and opportunities for career advancement.