Luxury Auto Service Advisor | 125k–175k OTE + Training

Sonic Automotive; Los Angeles (CA); Vor Ort; USD 125.000 - 175.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, HSA, 401k and

PTO

Zusammenfassung

Land Rover Beverly Hills is seeking a Service Advisor for a full-time position at the Jaguar Land Rover Beverly Hills dealership. The role includes scheduling appointments, greeting customers, and preparing accurate labor/parts estimates with promised times.

On-target earnings and base pay are highlighted, with a focus on exceptional customer service and vehicle care. The team emphasizes low turnover, award-winning training, and competitive benefits including medical, dental, vision, HSA, 401k,

Qualifikationen

• High school diploma or the equivalent is required.
• Ability to read and comprehend instructions and information.
• Two years of experience in a dealership position is required.
• General knowledge of vehicle mechanical operations is preferred.
• ASE certification is a plus.

Aufgaben

• Schedules service appointments and collects necessary customer/vehicle data.
• Greets customers in a timely, friendly manner.
• Provides complete and accurate written cost estimates for labor and parts; establishes promised time.
• Monitors repair progress, communicates changes to customers, and obtains proper authorization for additional work.
• Test-drives the vehicle or refers to a test technician as needed.
• Maintains Customer Satisfaction Index at or above the manufacturer/branch average.
• Advises customers on car care and maintenance per manufacturer specifications.
• Follows safety policies and reports accidents to a supervisor.
• Complies with all federal/state/local regulations.

Kenntnisse

Excellent communication

Customer service

Professional appearance

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Land Rover Beverly Hills is seeking a Service Advisor for a full-time position at the Jaguar Land Rover Beverly Hills dealership. The role includes scheduling appointments, greeting customers, and preparing accurate labor/parts estimates with promised times.

On-target earnings and base pay are highlighted, with a focus on exceptional customer service and vehicle care. The team emphasizes low turnover, award-winning training, and competitive benefits including medical, dental, vision, HSA, 401k,