Luxury Auto Service Advisor — Elevate Customer Experience

Group 1 Automotive; Shreveport (LA); On-site; USD 55,800 - 133,920; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Employee vehicle purchase program

Ongoing training and career development

Job summary

Group 1 Automotive in Shreveport is looking for an Experienced Service Advisor to enhance our high-performing service team. The ideal candidate will be customer-oriented and capable of delivering exceptional service and managing customer relationships effectively.

Your responsibilities will include greeting customers, documenting service needs, managing service workflows, and upselling maintenance solutions. The compensation potential is high, with monthly earnings typically ranging from $5,000 to $12,000+ based on performance.

You'll enjoy a supportive team environment and comprehensive benefits, including medical, dental, and ongoing training opportunities.

Qualifications

• 2+ years of experience as an automotive Service Advisor in a dealership.
• Proven ability to sell maintenance and repair recommendations.
• Valid driver's license with an acceptable record.

Responsibilities

• Greet service customers promptly and professionally.
• Document customer concerns and manage service workflow.
• Communicate repair recommendations and maintenance needs.
• Coordinate with technicians to ensure efficient repairs.
• Upsell recommended maintenance and repair services.

Skills

Customer service

Relationship-building

Verbal communication

Written communication

Multitasking

Selling maintenance services

Tools

Dealership management systems

Service software

Job description

Group 1 Automotive in Shreveport is looking for an Experienced Service Advisor to enhance our high-performing service team. The ideal candidate will be customer-oriented and capable of delivering exceptional service and managing customer relationships effectively.

Your responsibilities will include greeting customers, documenting service needs, managing service workflows, and upselling maintenance solutions. The compensation potential is high, with monthly earnings typically ranging from $5,000 to $12,000+ based on performance.

You'll enjoy a supportive team environment and comprehensive benefits, including medical, dental, and ongoing training opportunities.