Luxury Auto Service Advisor – Commission & Benefits

Keeler Motor Car Company; Westport (CT); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with Employer Contribution

Paid Vacation, Sick Time, and Personal

Short-Term Disability and Life

Supportive, Team-Oriented Work Era

Job summary

Keeler Motor Car Company in Southwest Connecticut is seeking an experienced Service Advisor to guide customers through the service and repair process while delivering an exceptional guest experience.

The ideal candidate is customer-focused, organized, and capable of thriving in a fast-paced, team-oriented luxury dealership environment; CDK experience is a plus.

We offer medical, dental, vision, a 401(k) plan, paid time off, disability and life insurance, and a supportive work culture.

Qualifications

• 2+ years of automotive Service Advisor experience
• Strong knowledge of automotive service and repair
• Excellent communication and customer service skills
• Strong organizational and follow-up skills
• Ability to work in a fast-paced, team-oriented environment
• Luxury automotive experience preferred

Responsibilities

• Greet customers and consult with them regarding vehicle service and repair needs
• Write and manage repair orders accurately
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle needs
• Communicate clearly with customers regarding estimates, recommendations, and repair status
• Work closely with Technicians and Service Management to ensure timely vehicle completion
• Maintain strong customer relationships and follow up after service
• Meet or exceed customer satisfaction, sales, and performance goals

Skills

Customer service

Communication

Organizational skills

Team-oriented

Tools

CDK experience

Job description

Keeler Motor Car Company in Southwest Connecticut is seeking an experienced Service Advisor to guide customers through the service and repair process while delivering an exceptional guest experience.

The ideal candidate is customer-focused, organized, and capable of thriving in a fast-paced, team-oriented luxury dealership environment; CDK experience is a plus.

We offer medical, dental, vision, a 401(k) plan, paid time off, disability and life insurance, and a supportive work culture.