Luxury Auto BDC Specialist | 4-Day Week, Paid Training

World Class Automotive Group; Dallas (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

4-day work week

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Professional growth

Paid training

Employee discounts

Community service

Job summary

Planet Lincoln Dallas Love Field is seeking a motivated Automotive BDC Representative to manage inquiries, schedule appointments, and support the sales team by creating opportunities that drive dealership traffic. This role handles internet, phone, text, and live chat leads with a focus on delivering a premium client experience in a luxury setting.

The position offers guaranteed training compensation, a four-day work week with 10-hour shifts, and strong earning potential within a professional,

Qualifications

• Previous customer service, call center, BDC, sales, or hospitality experience preferred.
• Exceptional phone and communication skills; strong computer and CRM proficiency.
• Ability to multitask and manage a high volume of customer interactions.

Responsibilities

• Respond promptly to internet, phone, text, and live chat inquiries.
• Generate and schedule appointments for the sales department.
• Conduct outbound follow-up calls and prospecting activities.
• Maintain CRM records with accurate customer information.
• Follow up with unsold prospects, no-shows, and previous visitors.
• Build rapport and identify vehicle needs and interests.
• Qualify sales opportunities and generate showroom traffic.
• Meet and exceed daily, weekly, and monthly appointment goals.
• Coordinate with sales managers and consultants.
• Execute dealership marketing and customer retention campaigns.

Skills

Exceptional phone skills

CRM proficiency

Multitasking

Team player

Customer focus

Job description

Planet Lincoln Dallas Love Field is seeking a motivated Automotive BDC Representative to manage inquiries, schedule appointments, and support the sales team by creating opportunities that drive dealership traffic. This role handles internet, phone, text, and live chat leads with a focus on delivering a premium client experience in a luxury setting.

The position offers guaranteed training compensation, a four-day work week with 10-hour shifts, and strong earning potential within a professional,