Automotive Receptionist

Planet Ford Dallas; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

4-day work week (10-hour shifts)

Medical, Dental, Vision, Life, Disabil

401K Plan

Vacation and Sick time

Professional Growth and DevelopmentOp​

Paid Training

Employee discounts on vehiclePurchases

Part and service discounts

Opportunities to join our community 

Job summary

Planet Lincoln Dallas Love Field is seeking a professional Automotive Receptionist to be the first point of contact for guests, greeting, check-in, and directing to the right department. You will manage multi-line phones and maintain a welcoming reception area while contributing to a premium guest experience.

You will assist with administrative tasks, support showroom and service traffic, and help uphold dealership standards of professionalism and customer satisfaction.

Qualifications

• Previous customer service or receptionist experience preferred.
• Excellent verbal and written communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Proficiency with computers and office software.
• Dependable attendance and punctuality.
• Ability to thrive in a fast-paced environment.
• Positive attitude with a team-oriented mindset.

Responsibilities

• Greet all customers promptly and professionally upon arrival.
• Ensure every customer is properly checked in and directed to the appropriate department.
• Answer and route incoming phone calls efficiently and courteously.
• Maintain a clean, organized, and welcoming reception area.
• Assist customers with basic dealership inquiries.
• Support showroom and service traffic by accurately documenting customer information.
• Coordinate guest arrivals and communicate customer needs to sales and service staff.
• Manage multi-line phone systems and direct calls to the appropriate personnel.
• Assist with administrative tasks, filing, scanning, and data entry.
• Monitor customer waiting areas and ensure a premium guest experience.
• Provide professional and courteous interactions with all guests, vendors, and employees.
• Support special dealership events and customer appreciation activities.
• Maintain dealership standards for customer satisfaction and professionalism.

Skills

Customer service

Receptionist experience

Communication skills

Organizational skills

Multitasking

Office software

Punctuality

Team player

Tools

Office software

Job description

Planet Lincoln Dallas Love Field - Automotive Receptionist

Planet Lincoln Dallas Love Field is a progressive, luxury-centric, growing dealership focused on delivering a premium customer experience. At Planet Lincoln Dallas Love Field, we offer a work environment that is drastically different from most dealerships and is fostered by strong leadership, teamwork, and professionalism at all levels. We provide paid training and outstanding opportunities for career growth.

Full Job Description

We are seeking a professional, friendly, and customer-focused Automotive Receptionist to join our team. This position serves as the first point of contact for our guests and is responsible for creating a positive first impression of our dealership. The ideal candidate will possess excellent communication skills, a welcoming personality, and a commitment to delivering exceptional customer service.

Responsibilities

• Greet all customers promptly and professionally upon arrival
• Ensure every customer is properly checked in and directed to the appropriate department
• Answer and route incoming phone calls efficiently and courteously
• Maintain a clean, organized, and welcoming reception area
• Assist customers with basic dealership inquiries
• Support showroom and service traffic by accurately documenting customer information
• Coordinate guest arrivals and communicate customer needs to sales and service staff
• Manage multi-line phone systems and direct calls to the appropriate personnel
• Assist with administrative tasks, filing, scanning, and data entry
• Monitor customer waiting areas and ensure a premium guest experience
• Provide professional and courteous interactions with all guests, vendors, and employees
• Support special dealership events and customer appreciation activities
• Maintain dealership standards for customer satisfaction and professionalism

Qualifications

• Previous customer service or receptionist experience preferred
• Excellent verbal and written communication skills
• Friendly, outgoing, and professional demeanor
• Strong organizational and multitasking abilities
• Proficiency with computers and office software
• Dependable attendance and punctuality
• Ability to thrive in a fast-paced environment
• Positive attitude with a team-oriented mindset

What We Offer

• 4-day work week (10-hour shifts), an outstanding pay plan, excellent management support, advancement potential, and true work/language balance
• Medical, Dental, Vision, Life, Disability insurance options
• 401K Plan
• Vacation and Sick time
• Professional Growth and Development Opportunities
• Paid Training
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join our community service initiatives

We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws, or any other characteristic protected by federal, state, or local laws.