Luxury Auto BDC Specialist — 4-Day Week & Growth

Planet Ford Dallas; Dallas (TX); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

4-day work week (10-hour shifts)

Medical, Dental, Vision, Life, Disabil

401K Plan

Vacation and Sick time

Professional Growth and Development

Paid Training

Employee discounts on vehicle Purch. &

Community service initiatives

Job summary

Planet Lincoln Dallas Love Field is seeking a motivated Automotive BDC Representative to manage inquiries and set appointments, supporting the sales team to drive showroom traffic in a luxury automotive environment.

The ideal candidate is energetic, customer-focused, and has strong communication and CRM skills. We offer paid training, guaranteed compensation during training, a 4-day work week, and growth opportunities.

Qualifications

• Strong phone and communication skills.
• CRM proficiency and computer skills.
• Ability to multitask with a high volume of customer interactions.
• Professional appearance and team-oriented attitude.

Responsibilities

• Respond promptly to internet, phone, text, and live chat inquiries.
• Generate and schedule appointments for the sales team.
• Conduct outbound follow-up calls and prospecting activities.
• Maintain CRM records with accurate customer information.
• Follow up with unsold prospects and no-shows.
• Build rapport and identify vehicle needs and interests.
• Qualify opportunities and drive showroom traffic.
• Coordinate with sales managers and consultants.
• Support dealership marketing and retention campaigns.
• Deliver exceptional customer service in every interaction.

Skills

Phone communication

CRM proficiency

Multitasking

Organizational skills

Teamwork

Customer service experience

Tools

CRM software

Job description

Planet Lincoln Dallas Love Field is seeking a motivated Automotive BDC Representative to manage inquiries and set appointments, supporting the sales team to drive showroom traffic in a luxury automotive environment.

The ideal candidate is energetic, customer-focused, and has strong communication and CRM skills. We offer paid training, guaranteed compensation during training, a 4-day work week, and growth opportunities.