Luxury Apartment Concierge — Five-Star Resident Experience

AtWork Group; Washington (District of Columbia); On-site; USD 20,457 - 29,136; Full time

Job summary

AtWork Group is hiring an Apartment Concierge in Washington, DC. This customer-focused role involves welcoming residents, guests, and vendors while providing exceptional service. Responsibilities include managing deliveries, monitoring security, and maintaining the front area.

Qualifications include a high school diploma, customer service experience, and strong communication skills. The position offers flexible scheduling with morning, evening, and overnight shifts available.

Qualifications

• Previous concierge, front desk, hospitality, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Comfortable using computers and email.
• Ability to remain calm in a fast-paced environment.

Responsibilities

• Greet residents, guests, and vendors professionally.
• Answer phones and respond to resident inquiries.
• Manage package deliveries and notifications.
• Monitor building access and visitor logs.
• Assist with resident requests.
• Maintain front desk and common areas.
• Handle administrative tasks.
• Report maintenance concerns.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

AtWork Group is hiring an Apartment Concierge in Washington, DC. This customer-focused role involves welcoming residents, guests, and vendors while providing exceptional service. Responsibilities include managing deliveries, monitoring security, and maintaining the front area.

Qualifications include a high school diploma, customer service experience, and strong communication skills. The position offers flexible scheduling with morning, evening, and overnight shifts available.