Luxury Alterations Specialist

SAKS & CO; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Saks Fifth Avenue is seeking an Alteration Staff member to join the tailoring team in a luxury retail environment in Miami. You will provide customer service and tailoring expertise across a range of high-end garments.

The role emphasizes maintaining exceptional customer relationships, adhering to policies, and delivering an outstanding altered-fit experience. Prior experience and a strong technical background in luxury tailoring are valued.

Qualifications

• Minimum 3 years' fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Knowledge of alterations industry includes fabrication and styling of luxury merchandise.
• Ability to use all standard sewing, pressing & spotting equipment.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to make alterations decisions during customer fittings.
• Provide an exceptional customer experience.
• Maintain a clean and safe work environment.
• Ad hoc responsibilities as needed.

Skills

Fitting and tailoring

Leather

Knits

Beading

Fine tailoring

Double-blind

Education

High school diploma or equivalent

Tools

Sewing equipment

Pressing equipment

Spotting equipment

Double-blind machine

Buttonhole machine

Cover-stitch machine

Leather sewing machine

Job description

Saks Fifth Avenue is seeking an Alteration Staff member to join the tailoring team in a luxury retail environment in Miami. You will provide customer service and tailoring expertise across a range of high-end garments.

The role emphasizes maintaining exceptional customer relationships, adhering to policies, and delivering an outstanding altered-fit experience. Prior experience and a strong technical background in luxury tailoring are valued.