Luxury Agent Onboarding & Experience Manager

Bespoke Real Estate; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Bespoke Real Estate is seeking an experienced, highly organized professional to manage the full transition of new agents and teams into the company. You will own the process from LOI through onboarding and initial integration, serving as the primary contact for agents, their attorneys, business managers, assistants and teams.

You will coordinate across Growth, Member Services, Marketing, Compliance, Legal, Finance, Business Development and Technology to ensure a discreet, white-glove experience

Qualifications

• 3+ years of relevant experience in agent transitions, brokerage operations, or legal operations.
• Strong contracts comprehension with ability to read sophisticated agreements and understand business terms.
• Experience working with attorneys, executives or sophisticated clients.

Responsibilities

• Take ownership of the transition process from LOI through signed agreements and onboarding.
• Coordinate LOIs, ICAs and related documents using approved templates.
• Manage revisions, redlines, signatures and outstanding terms; escalate issues when needed.
• Coordinate with internal and external counsel and the agent’s representatives.
• Track economics, documentation, deadlines and unresolved items; ensure timely completion.

Skills

Organization

Project management

Communication

Discretion

Education

Real estate license (preferred)

Tools

CRM systems

Document management systems

PM software

Job description

Bespoke Real Estate is seeking an experienced, highly organized professional to manage the full transition of new agents and teams into the company. You will own the process from LOI through onboarding and initial integration, serving as the primary contact for agents, their attorneys, business managers, assistants and teams.

You will coordinate across Growth, Member Services, Marketing, Compliance, Legal, Finance, Business Development and Technology to ensure a discreet, white-glove experience