Lux Spa Attendant – Elevate Guest Wellbeing

Auberge Resorts Collection; Dallas (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

The Knox, Auberge Collection in Dallas seeks a Spa Attendant to maintain cleanliness, organization, and presentation of the spa’s public areas, locker rooms, and guest facilities, replenishing supplies and preparing spaces for daily service. You will respond promptly to guest needs, ensuring a welcoming and polished luxury experience from arrival through departure.

Ideal candidates have hospitality experience, strong guest-service skills, and a flexible schedule, including weekends/holidays.

Qualifications

• Previous experience in customer service, hospitality, wellbeing, or luxury resort environment preferred.
• Strong communication and guest service skills required.
• Attention to detail and strong sense of urgency.
• Ability to multitask in a fast-paced environment.
• Outgoing, proactive, and service-driven personality.
• Ability to work a flexible schedule, including weekends and holidays.
• Professional appearance and demeanor required at all times.
• Team-oriented mindset with willingness to support multiple departments.
• Bilingual abilities preferred.

Responsibilities

• Greet and welcome all guests upon arrival with professionalism, warmth, and attentiveness
• Orient guests to wellbeing facilities, services, and amenities to ensure a seamless experience
• Monitor guest flow and assist in coordinating smooth wellbeing operations
• Review daily treatment schedules and prepare guest areas according to established standards and protocols
• Maintain cleanliness, organization, and presentation of all wellbeing guest areas at all times
• Prepare professional body care products and assist with wellbeing treatment readiness as needed
• Set up and maintain dry sauna rooms and prepare baths in accordance with wellbeing standards
• Take beverage and drink orders from guests in poolside and wellbeing areas
• Prepare and serve drinks in a timely and professional manner
• Maintain cleanliness of poolside areas by removing towels, cups, dishes, and debris
• Restock towels, water, amenities, and guest supplies throughout wellbeing and pool areas
• Transport linen carts to and from the laundry facility as needed
• Assist with maintaining overall wellbeing ambiance, ensuring a calm, clean, and luxury environment
• Respond promptly to guest requests and anticipate service needs
• Report maintenance issues, safety concerns, or cleanliness deficiencies to management immediately
• Follow all wellbeing operational standards, safety procedures, and brand guidelines

Skills

Customer service

Hospitality

Wellbeing knowledge

Multitasking

Bilingual (prefered)

Job description

The Knox, Auberge Collection in Dallas seeks a Spa Attendant to maintain cleanliness, organization, and presentation of the spa’s public areas, locker rooms, and guest facilities, replenishing supplies and preparing spaces for daily service. You will respond promptly to guest needs, ensuring a welcoming and polished luxury experience from arrival through departure.

Ideal candidates have hospitality experience, strong guest-service skills, and a flexible schedule, including weekends/holidays.