Lux Retail Sales Support - Flexible Schedule & Benefits

Tapestry, Inc.; Jenks (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house and part of the Tapestry family, is seeking a Sales Support Associate in Jenks, Oklahoma. You will greet customers with warmth, assist at the cash wrap, and help maintain a well‑organized, visually appealing sales floor.

Responsibilities include operating the POS accurately, processing shipments, replenishing stock, supporting merchandising updates, and delivering exceptional service.

Qualifications

• 1+ year of retail experience (cashier/stock), preferably in a luxury retail service environment.
• Knowledge of fashion trends and competition.
• Experience with cash registers and basic computer skills (iPad/laptop, Internet).
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer-service skills.
• Strong English proficiency (for US market).

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS operation

Stock management

Merchandising

English proficiency

Tools

POS system

iPad

Laptop

Walkie-talkie

Job description

Coach, a global fashion house and part of the Tapestry family, is seeking a Sales Support Associate in Jenks, Oklahoma. You will greet customers with warmth, assist at the cash wrap, and help maintain a well‑organized, visually appealing sales floor.

Responsibilities include operating the POS accurately, processing shipments, replenishing stock, supporting merchandising updates, and delivering exceptional service.