Lux Retail Sales Support: Flexible Schedule

Coach; Arcadia (CA); On-site; USD 2,066,000 - 3,100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate assists customers at the cash wrap and maintains a well-organized sales floor, ensuring a smooth flow from receipt to point of sale.

Role requires exceptional communication, a customer-first mindset, and the ability to multitask in a fast-paced environment. Flexibility for nights, weekends, and peak periods is expected. Physical requirements include lifting up to 25–50 lbs regularly.

Qualifications

• 1+ year of retail experience, preferably luxury environment.
• Knowledge of fashion trends and market competition.
• Proficient with POS, iPad/laptop, and price/product sheets.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced store.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Skills

Customer service

Communication skills

English proficiency

Attention to detail

Multitasking

Tools

Cash register systems

Mobile POS

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Support Associate assists customers at the cash wrap and maintains a well-organized sales floor, ensuring a smooth flow from receipt to point of sale.

Role requires exceptional communication, a customer-first mindset, and the ability to multitask in a fast-paced environment. Flexibility for nights, weekends, and peak periods is expected. Physical requirements include lifting up to 25–50 lbs regularly.