Lux Retail Sales Support — Flexible Schedule

kate spade new york; Glendale (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Glendale, CA to provide warm, professional customer service at the cash wrap and maintain an organized sales floor. You will help process shipments, stock, and merchandising while supporting store operations and brand standards.

Successful candidates have retail experience, familiarity with POS systems, and strong communication skills. Flexibility for varied shifts, including peak periods, is required.

Qualifications

• Retail experience, preferably in luxury retail service.
• Knowledge of cash register systems and basic computer skills.
• Able to use iPad/laptop, Mobile POS and Internet, walkie talkie, read price sheets.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Attention to detail

Communication skills

Tools

Cash register systems

Mobile POS

iPad usage

Job description

Coach is seeking a Sales Support Associate in Glendale, CA to provide warm, professional customer service at the cash wrap and maintain an organized sales floor. You will help process shipments, stock, and merchandising while supporting store operations and brand standards.

Successful candidates have retail experience, familiarity with POS systems, and strong communication skills. Flexibility for varied shifts, including peak periods, is required.