Lux Retail Sales Support - Flexible Hours & Growth

Tapestry, Inc.; Livermore (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in California to welcome clients, assist with purchases at the cash wrap, and maintain an organized sales floor. This role supports stock flow from receipt to point of sale and contributes to brand commitments through friendly, efficient service.

Ideal candidates have retail experience, knowledge of POS systems, and strong English communication skills, with flexibility for weekends and peak periods.

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of cash register systems and basic computer skills (iPad/laptop).
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Tools

POS system

iPad

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in California to welcome clients, assist with purchases at the cash wrap, and maintain an organized sales floor. This role supports stock flow from receipt to point of sale and contributes to brand commitments through friendly, efficient service.

Ideal candidates have retail experience, knowledge of POS systems, and strong English communication skills, with flexibility for weekends and peak periods.