Luxury Sales Support Associate III — Flexible Schedule

kate spade new york; Livermore (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity & maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in California to deliver warm, professional customer service at the cash wrap and on the sales floor. You will process transactions, assist customers with product information, and help maintain stock and visual merchandising standards.

The role requires 1+ year of retail experience, strong English communication, and the ability to multitask in a fast-paced environment. Flexible scheduling and a team-focused atmosphere are emphasized.

Qualifications

• 1+ year retail experience, preferably luxury retail service
• Knowledge of fashion trends and competitive market
• Strong communication and customer service skills
• Ability to use cash registers, iPad/laptop, and Mobile POS systems
• Detail-oriented with good organizational skills
• Ability to multitask in a fast-paced environment
• Strong English language proficiency

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance
• Serve as a brand ambassador and support social media engagement
• Operate POS accurately and maintain cash wrap organization
• Suggest add-on products and promote gift cards
• Receive, process, and organize shipments and transfers; maintain stockroom cleanliness
• Manage stock levels and update visual merchandising on the sales floor
• Support sales floor activities and respond to customer requests
• Maintain housekeeping standards and adhere to loss prevention guidelines

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Tools

Cash register systems

Mobile POS

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate in California to deliver warm, professional customer service at the cash wrap and on the sales floor. You will process transactions, assist customers with product information, and help maintain stock and visual merchandising standards.

The role requires 1+ year of retail experience, strong English communication, and the ability to multitask in a fast-paced environment. Flexible scheduling and a team-focused atmosphere are emphasized.