Lux Resort Host: Warm Greeter & Guest Concierge

Omni Hotels & Resorts; Broomfield (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meals in Associate Café

Golf privileges

Discounts at spa and restaurants

Discounts at Omni properties

Continued education opportunities

Job summary

Omni Interlocken Resort in Colorado is seeking a Host/Greeter to deliver guest-first service in a fine dining setting. You will greet guests, manage reservations, and seat guests with a warm, professional demeanor while maintaining restaurant standards and knowledge of the hotel offerings.

The role involves long hours on your feet, availability for evenings, weekends and holidays, and participation in daily briefings to ensure smooth service and guest satisfaction.

Qualifications

• Hands-on food and beverage knowledge and hospitality experience.
• Minimum host experience in a fine dining setting preferred.
• Flexible hours including nights, weekends and holidays.
• Strong customer service and problem-solving with attention to detail.
• Ability to engage guests warmly and provide personalized service.
• Ability to work in a fast-paced environment with multiple priorities.
• Punctual, professional appearance and personal hygiene.

Responsibilities

• Maintain service standards and adhere to hotel standards.
• Ensure health, safety and sanitation; prepare for inspections.
• Answer phones, manage reservations and seat guests per SOP.
• Organize host stand and guest entrance; keep menus clean.
• Follow proper trash procedures and keep knowledge of menu items.
• Report maintenance needs to management.
• Assist with seating and ensure proper table settings.
• Be knowledgeable about hotel offerings and local surroundings.
• Attend daily stand-up meetings and maintain FOH/BOH cleanliness.

Skills

Customer service

Hospitality

Communication

Tools

Micros

POS systems

Payroll systems

Job description

Omni Interlocken Resort in Colorado is seeking a Host/Greeter to deliver guest-first service in a fine dining setting. You will greet guests, manage reservations, and seat guests with a warm, professional demeanor while maintaining restaurant standards and knowledge of the hotel offerings.

The role involves long hours on your feet, availability for evenings, weekends and holidays, and participation in daily briefings to ensure smooth service and guest satisfaction.