Lux Resort Concierge – Guest Experience & Local Guide

Hotel Terra Jackson Hole; Jackson (WY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Benefits

401(k)

Flexible Schedules

Fitness Center Access

Bus Pass

Employee Shift Meal

Spa/Bar/Restaurant Discounts

Discounts on Noble House Hotels &R

Ski Pass Discounts

Onsite ski storage

Ski-in, Ski-out access

Job summary

Hotel Terra Jackson Hole, nestled at the base of Jackson Hole Mountain Resort, seeks a Concierge who delivers exceptional guest experiences. You will guide visitors with reservations, ideas on area attractions, dining, shopping, and winter activities.

Knowledge of local events and a friendly, professional manner are essential. We value reliability, flexibility, and strong English communication, plus proficiency with common office software.

Qualifications

• Must have demonstrated concierge experience or customer service background.
• Knowledge of local events, attractions, and community resources is essential.
• Excellent verbal and written communication and ability to multi-task.
• Proficiency in English and strong computer skills are required.

Responsibilities

• Assist guests with reservations and vacation planning.
• Provide accurate, insightful recommendations on area attractions, dining, and activities.
• Maintain a calm, professional demeanor while delivering exceptional hospitality.

Skills

Customer service

Communication

Time management

Reliability

Flexibility

Education

High school diploma or equivalent

Tools

Excel

Word

Email

Job description

Hotel Terra Jackson Hole, nestled at the base of Jackson Hole Mountain Resort, seeks a Concierge who delivers exceptional guest experiences. You will guide visitors with reservations, ideas on area attractions, dining, shopping, and winter activities.

Knowledge of local events and a friendly, professional manner are essential. We value reliability, flexibility, and strong English communication, plus proficiency with common office software.