Lux Residential Concierge — Lobby & Resident Services

Bushburg; New York (NY); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Bushburg in Brooklyn seeks a polished Luxury Residential Concierge to provide exceptional hospitality to residents and guests at a newly developed property. This Local 621 union role focuses on creating a welcoming, secure lobby and seamless service experiences.

You will greet people, manage access, assist with packages, coordinate maintenance, and maintain a tidy concierge desk while upholding premium standards of service and professionalism.

Qualificações

• High school diploma or equivalent required; hospitality or related education is a plus.
• Previous Concierge, Doorman, Hospitality, Or Customer Service Experience Preferred.
• Proficiency with property management systems such as BuildingLink, ManageGo, and KeyLink.

Responsabilidades

• Greet residents, guests, and vendors in a warm and professional manner.
• Monitor lobby activity and manage building access to ensure resident safety.
• Assist residents with packages, deliveries, and general service requests.
• Answer phone calls and provide building information or directions as needed.
• Coordinate maintenance requests and communicate with the maintenance team.
• Maintain a clean, organized lobby and concierge desk area.
• Log visitors and contractors and monitor security cameras for unusual activity.
• Track and manage building keys when required.
• Respond to emergencies following building procedures.
• Support management with resident requests and day-to-day operations.

Conhecimentos

Customer service

Communication

Hospitality

Calm under pressure

Multilingual (optional)

Formação académica

High school diploma

Hospitality education (preferred)

Ferramentas

BuildingLink

ManageGo

KeyLink

Descrição da oferta de emprego

Bushburg in Brooklyn seeks a polished Luxury Residential Concierge to provide exceptional hospitality to residents and guests at a newly developed property. This Local 621 union role focuses on creating a welcoming, secure lobby and seamless service experiences.

You will greet people, manage access, assist with packages, coordinate maintenance, and maintain a tidy concierge desk while upholding premium standards of service and professionalism.