Lux Pool Server — Maui Oceanfront Guest Experience

Four Seasons; Hawaii; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Tips included

Training opportunities

Career advancement

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Maui is seeking a Pool Server to provide exceptional guest service by describing food and beverage offerings, coordinating with the kitchen, and maintaining impeccable poolside service. You will help guests with seating, towels, and umbrellas, while delivering a premium luxury experience in a beautiful oceanfront setting.

The role requires physical activity, excellent customer service, and the ability to work evenings, weekends, and holidays.

Qualifications

• Minimum three months in related position with Four Seasons or other organizations.
• Able to carry and balance a tray.
• Able to handle cash and card transactions accurately.
• Able to move large towel bins and pick up soiled linens.
• Interact with guests and maintain an organized workspace.
• Customer service focused, detail oriented, professional in high-volume environment.

Responsibilities

• Describe food & beverage menu items to guests with vivid descriptions and relay orders to kitchen via POS system.
• Prepare and maintain table setting and cleanliness; ensure guests have what they need.
• Anticipate guest needs, manage reservations details, assist with seating, towels, umbrellas, water service, and cleanliness after guest departure.

Skills

Tray handling

Cash handling

Mobility

Guest interaction

Customer service

Poise under pressure

Job description

Four Seasons Maui is seeking a Pool Server to provide exceptional guest service by describing food and beverage offerings, coordinating with the kitchen, and maintaining impeccable poolside service. You will help guests with seating, towels, and umbrellas, while delivering a premium luxury experience in a beautiful oceanfront setting.

The role requires physical activity, excellent customer service, and the ability to work evenings, weekends, and holidays.