Lux Beach & Pool Server — 5-Star Guest Experience

Four Seasons; Kailua (HI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

On-site Physical Therapist

Gym access 24/7

Holiday, Vacation & Sick pay

Robust Benefit Plan

Company Match 401K Plan

Uniform laundering

Free employee meals

Worldwide complimentary stays

Training and Development Opportunities

Employee Recognition Programs

Job summary

Four Seasons Resort Hualalai is seeking a Pool and Beach Server to deliver Forbes 5 Star guest experiences in a pristine island setting.

You will greet guests, describe pool offerings, and coordinate food and beverage service with precise timing while maintaining exceptional knowledge of our resort and standards. The role requires standing for long periods and weekend/holiday availability.

Qualifications

• Three to twelve months of restaurant, food and beverage experience preferred.
• Legal work authorization to work in United States.
• Hawaii health department TB clearance required for food & beverage work.
• Weekend and holiday availability is required.

Responsibilities

• Greet guests proactively and use guest name during service.
• Describe pool hours, offerings, and daily specials to guests.
• Explain menu items with vivid descriptions and relay orders to kitchen/bar.
• Coordinate food & beverage timing and ensure timely delivery.
• Check quality of items and attend to guest needs promptly.
• Respond to guest requests with urgency and courtesy.
• Monitor designated section and maintain guest satisfaction.
• Keep area clean, restocked, and organized throughout shift.
• Close guest checks accurately and process payments.
• Complete end-of-shift paperwork and tip out staff as required.
• Maintain Forbes 5 Star standards and teamwork.
• Work in an active outdoor environment and be able to stand for long periods.

Skills

Guest service

Food & beverage knowledge

Teamwork

Job description

Four Seasons Resort Hualalai is seeking a Pool and Beach Server to deliver Forbes 5 Star guest experiences in a pristine island setting.

You will greet guests, describe pool offerings, and coordinate food and beverage service with precise timing while maintaining exceptional knowledge of our resort and standards. The role requires standing for long periods and weekend/holiday availability.