Lux Pool Server — Maui Resort Guest Experience Pro

Four Seasons Hotels and Resorts; Hawaii; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Hourly rate

Tips included

Training opportunities

Career opportunities

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Maui is seeking a Pool Server to provide exceptional knowledge of the food and beverage menu and guest service at the resort’s pool area. You will work within the A&G Division, support the Pool & Beach Management Team, and must have valid authorization to work in the United States at the time of application.

You will describe menu items to guests, coordinate with the kitchen, maintain a clean work area, and anticipate guest needs to ensure a memorable, high-quality guest experience

Qualifications

• Minimum three months of employment in related position with Four Seasons or other organizations.

Responsibilities

• Describe the selection of food & beverage items to guests with vivid descriptions; relay guest orders to kitchen using POS; coordinate timings and ensure order accuracy.
• Prepare and maintain table preparation and cleanliness; ensure guests have everything they need.
• Anticipate guest needs, assist with reservations, set up seating poolside with towels and umbrellas, and respond to guest concerns promptly.

Skills

Customer service

Tray carrying

Cash handling

Guest interaction

High volume

Tools

POS system

Job description

Four Seasons Maui is seeking a Pool Server to provide exceptional knowledge of the food and beverage menu and guest service at the resort’s pool area. You will work within the A&G Division, support the Pool & Beach Management Team, and must have valid authorization to work in the United States at the time of application.

You will describe menu items to guests, coordinate with the kitchen, maintain a clean work area, and anticipate guest needs to ensure a memorable, high-quality guest experience