Lux Lobby Concierge & Bell Attendant

Omni Hotels & Resorts; Frisco (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Omni Frisco Hotel at The Star in Frisco, TX is hiring a dynamic Guest Services Attendant to welcome guests, assist with luggage, and help guests enjoy the hotel’s lobby and amenities.

This lobby-focused role emphasizes exceptional hospitality, teamwork, and the ability to handle busy periods while maintaining a warm, professional manner.

Join Omni Frisco Hotel for a rewarding career in a premier destination connected to The Star and the Dallas Cowboys with opportunities for growth.

Qualifications

• Experience in hospitality or customer service preferred.
• High school diploma or equivalent; further hospitality education is a plus.
• Strong interpersonal and guest-facing skills.
• Able to work flexible schedule, including weekends and holidays.
• Physical ability to lift up to 50 pounds and move up to 200 pounds.

Responsibilities

• Warmly greet guests on arrival and assist with luggage.
• Guide guests through hotel amenities and local attractions.
• Explain room features and key procedures to guests.
• Respond promptly to guest requests with courtesy and efficiency.
• Coordinate with hotel departments to meet guest needs.
• Maintain a calm, welcoming demeanor during shifts.
• Attend staff meetings and training as required.

Skills

Hospitality

Customer service

Interpersonal skills

Flexibility

Proactive

Physical endurance

Team player

Education

High school diploma or equivalent

Job description

Omni Frisco Hotel at The Star in Frisco, TX is hiring a dynamic Guest Services Attendant to welcome guests, assist with luggage, and help guests enjoy the hotel’s lobby and amenities.

This lobby-focused role emphasizes exceptional hospitality, teamwork, and the ability to handle busy periods while maintaining a warm, professional manner.

Join Omni Frisco Hotel for a rewarding career in a premier destination connected to The Star and the Dallas Cowboys with opportunities for growth.