Lobby Attendant (Full-Time)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Omni Frisco Hotel at The Star is seeking a dedicated Housekeeping Associate to maintain clean, stocked areas and support guest satisfaction. You will service guest rooms, public areas, and associate spaces in a fast-paced hotel environment.

Candidates should have prior housekeeping experience, the ability to stand for long periods, and strong English communication skills. Flexible scheduling including nights, weekends, and holidays is required.

Qualifications

• Maintain a professional business appearance and demeanor.
• Prior housekeeping experience or related environmental services experience preferred.
• Ability to stand or walk for extended periods and perform repetitive tasks.
• Ability to communicate effectively with guests and colleagues in English.

Responsibilities

• Cleans and stocks linen room / supply closets to par level.
• Empties linens and trash hourly or as needed.
• Cleans and services offices and guest areas.
• Keeps corridors on guest room floors clean and well maintained.
• Cleans vending machine area and responds to guest requests.
• Vacuums carpet daily and cleans walls, doors, and floors.
• Light bulbs replaced as needed and garbage/recycling managed daily.

Skills

Communication

Stamina

Teamwork

Time management

Tools

Payroll systems

Job description

Omni Frisco Hotel at the Star

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Overview

To ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.

Responsibilities

• Cleans and stocks linen room / supply closets to appropriate par level.
• Empties GRAs linens and garbage on an hourly basis or as needed.
• Cleans and services all offices.
• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
• Cleans vending machine area.
• Moves furniture and supply boxes as needed.
• Completes guest requests.
• Vacuums carpet on a daily basis.
• Cleans walls, doors, baseboards, and floors daily.
• Cleans all furniture, lamps, picture frames, and mirrors are clean on a daily basis.
• Replace any light bulbs in lighting fixtures as needed.
• Cleans garbage receptacles and/or ash urns daily.
• Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Qualifications

• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include Payroll systems.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.