Turndown Attendant (Full-Time)

Omni Hotels & Resorts

Frisco (TX)

On-site

USD 17,000 - 25,000

Full time

5 days ago
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Job summary

Omni Frisco Hotel at The Star seeks a friendly Turndown Attendant to ensure guest rooms are clean, welcoming and stocked with comforts for discerning guests.

You will perform room attendant duties, turn down beds, refresh spaces, provide ice and towels, and assist guests with service requests. This role requires physical work, evening shifts and occasional holidays but offers a chance to join a premier Omni property with luxury amenities.

Qualifications

  • Manual labor experience required.
  • Must be able to communicate effectively (answer basic questions about services and amenities).
  • Housekeeping experience preferred.
  • Ability to stand, bend and do repetitive movements for long periods.
  • Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
  • Ability to push and pull housekeeping supply cart.
  • Must be able to work evening shift and holidays/weekends.

Responsibilities

  • Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
  • Offer assistance and information to our guests.
  • Clean guest rooms according to Omni's standards for Room Attendants.
  • Provide water and ice to guests.
  • Offer guests towels, pillows and other services/amenities.
  • Change linens, turn-down bed.

Skills

Manual labor
Communication
Guest service

Job description

Omni Frisco Hotel at the Star

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Overview:

This team member is responsible for making lasting impressions on our guests by ensuring the guest's room is clean, attractive, and always welcoming. Our Turndown Attendants provide extra touches to our guest's rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.

Responsibilities:
  • * Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
  • * Offer assistance and information to our guests.
  • * Clean guest rooms according to Omni's standards for Room Attendants.
  • * Provide water and ice to guests.
  • * Offer guests towels, pillows and other services/amenities.
  • * Change linens, turn-down bed.
Qualifications:
  • * Manual labor experience required.
  • * Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
  • * Housekeeping experience preferred.
  • * Ability to stand, bend and do repetitive movements for long periods of time.
  • * Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
  • * Ability to push and pull housekeeping supply cart.
  • * Must be able to work evening shift and holidays/weekends.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

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