Retail Cashier Attendant (On-Call)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Frisco Hotel at The Star is seeking a retail associate for the Charlotte Jones Collection shop. The role involves handling money, operating the POS, stocking merchandise, and delivering excellent guest service in a luxury hotel setting.

You will maintain displays, ensure merchandised items meet quality standards, and keep the shop and surrounding areas clean and organized daily. This position supports guest satisfaction and hotel operations within a premier destination.

Qualifications

• Previous retail experience preferred.
• GED or HS diploma preferred.
• Able to lift up to 25 lbs.
• Able to stand for long periods.

Responsibilities

• Handle opening/closing of the shop and cash handling.
• Operate POS system and manage shipping/transfer forms.
• Provide exceptional customer service and sales.
• Maintain and display merchandise to quality standards.
• Unpack, fold, or hang merchandise by start of next day.
• Keep shop and restrooms clean and organized.
• Coordinate weekly restocking and office supply requests.

Skills

Retail experience

Stand for long periods

Lift 25 lbs

Education

GED or HS diploma

Job description

Omni Frisco Hotel at the Star

The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events.

This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

Overview

The position is responsible for the purchasing, replenishing and stocking of merchandise, and maintaining of visual displays in Charlotte Jones Collection.

Responsibilities

• Responsible for the handling of money, i.e., the opening of closing of the shop.
• Knowledge of P.O.S. system, shipping, transfer forms and hard checks.
• Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.
• Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
• Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
• All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
• All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
• Maintaining a clean, neat and dust free shop and work area on a daily basis.
• All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.
• Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
• Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children.

Qualifications

• Previous retail experience preferred
• GED or high school equivalent is preferred
• Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands.
• Ability to stand for long periods of time

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.