Lux Hotel Security & Guest Experience

Auberge Resorts LLC

Dallas (TX)

On-site

USD 28,000 - 41,000

Full time

2 days ago

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Job summary

The Knox, Auberge Collection, opening 2026 in Dallas, seeks a Security Officer dedicated to hospitality, safety, and guest experience. The role emphasizes warmth, discretion, and service over enforcement, with responsibilities spanning patrols, incident reporting, access assistance, and emergency response across luxury hotel and residential spaces.

Ideal candidates have a background in luxury hotel security, strong communication, de-escalation skills, and current CPR/AED/First Aid certification.

Qualifications

Hospitality-focused candidate who can protect a ultra-luxury environment without compromising charm.
Exceptional written and verbal communication; able to document incidents clearly and objectively.
Comfortable patrolling property, monitoring access points, and coordinating with hotel departments.

Responsibilities

Maintain a welcoming security presence throughout the hotel and residences.
Identify and report hazards, unsecured doors, suspicious activity, through logs and reports.
Assist guests and residents with access requests while protecting privacy.
Respond to emergencies with First Aid, CPR, and AED support per current certifications.
Monitor CCTV, alarms, and life-safety panels; follow post orders and drills.