Lux Concierge: Resident & Guest Services Leader

WRMC, Inc.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short term disability

Long term disability

Employee assistance program

Identity theft protection

Pet insurance

Retirement

Paid Time Off

Job summary

A leading HOA management company in Dallas is seeking a Concierge to provide excellent customer service and manage resident relations. The ideal candidate has experience in hospitality, strong communication skills, and the ability to work independently. Responsibilities include welcoming residents and guests, controlling access to the building, and maintaining confidentiality. This role offers a competitive benefits package, including medical and retirement options.

Qualifications

• Experience working as Concierge/Front desk in hotel/residential settings.
• Strong customer service skills and effective communicator.
• Able to operate a computer and standard office equipment.

Responsibilities

• Welcome residents and guests professionally.
• Control access to the building and check in guests.
• Maintain confidentiality of resident information.
• Manage resident relations to ensure high service level.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Tools

MS Office

Building Link system

Job description

A leading HOA management company in Dallas is seeking a Concierge to provide excellent customer service and manage resident relations. The ideal candidate has experience in hospitality, strong communication skills, and the ability to work independently. Responsibilities include welcoming residents and guests, controlling access to the building, and maintaining confidentiality. This role offers a competitive benefits package, including medical and retirement options.