Luxury Front Desk Concierge — Resident Services

Strattonamenities; Dallas (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Stratton Amenities in Dallas, Texas is looking for a Front Desk Concierge (Resident Services Associate) to serve as the first point of contact for residents and guests. The ideal candidate will have prior hospitality experience and strong communication skills, ensuring a warm and professional environment. This full-time role requires flexible shifts, including weekends and holidays. Responsibilities include greeting visitors, managing package deliveries, and providing exceptional service to residents while maintaining the lobby's professionalism.

Qualifications

• Prior experience in hospitality, front desk, concierge, or customer-facing roles preferred.
• Professional appearance and strong communication skills are essential.
• Must have reliable and punctual attendance.

Responsibilities

• Greet residents and guests in a professional and welcoming manner.
• Manage package receiving, logging, and notification.
• Handle resident inquiries, requests, and service recovery.
• Coordinate with building staff and management as needed.
• Enforce building access policies and visitor procedures.

Skills

Hospitality experience

Strong communication skills

Professional appearance

Reliability and punctuality

Job description

Stratton Amenities in Dallas, Texas is looking for a Front Desk Concierge (Resident Services Associate) to serve as the first point of contact for residents and guests. The ideal candidate will have prior hospitality experience and strong communication skills, ensuring a warm and professional environment. This full-time role requires flexible shifts, including weekends and holidays. Responsibilities include greeting visitors, managing package deliveries, and providing exceptional service to residents while maintaining the lobby's professionalism.