Lux Boutique Concierge: Client Experience Host

Chanel; New York (NY); On-site; USD 33,062 - 38,572; Part time

Job summary

CHANEL Flagship Boutique, New York, NY is seeking a Boutique Facilitator, Client Experience Host to welcome guests and guide them through a luxurious, personalized visit. You will collaborate with sales and management to ensure every client feels cared for and valued during their stay.

The ideal candidate brings strong interpersonal skills, outstanding communication, and experience in luxury retail. Flexible schedule including nights, weekends and some holidays is required, with compensation in

Qualifications

• Minimum 1 year of related experience.
• High School Diploma required.
• Flexible schedule including late nights, weekends and some holidays.
• Comfort with luxury hospitality or retail environments.
• Strong written and verbal communication.

Responsibilities

• Provide warm, elegant welcome and personalized client assistance.
• Coordinate with sales and management to guide clients.
• Manage guest flow and maintain organized boutique environment.
• Assist with private floor support and event activations.
• Utilize CRM and digital tools to manage appointments.

Skills

Interpersonal skills

Communication

Team collaboration

CRM tools

Luxury retail experience

Education

High School Diploma

Tools

CRM software

Appointment scheduling tools

Job description

CHANEL Flagship Boutique, New York, NY is seeking a Boutique Facilitator, Client Experience Host to welcome guests and guide them through a luxurious, personalized visit. You will collaborate with sales and management to ensure every client feels cared for and valued during their stay.

The ideal candidate brings strong interpersonal skills, outstanding communication, and experience in luxury retail. Flexible schedule including nights, weekends and some holidays is required, with compensation in