Boutique Brand Ambassador & Customer Experience Lead

CHANEL; Las Vegas (NV); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Wellbeing resources and Wellbeing Days

Parental leave and fertility support

Generous paid time off (vacation/hols/

401K and other incentives

Comprehensive healthcare offerings

Life insurance and disability coverage

Commuter transit and parking

Job summary

CHANEL in Las Vegas seeks a Boutique Facilitator to deliver top-tier customer service and to support all boutique activities. You will assist sales staff, help manage shipments and inventory, and ensure a seamless client experience across routines and operations.

The role emphasizes team collaboration, strong communication, and a willingness to work evenings, weekends, and holidays in a retail environment focused on CHANEL standards.

Qualifications

• Proven ability to deliver exceptional customer service.
• Team-oriented with collaborative mindset.
• Excellent communication skills.
• Flexibility to work late nights, weekends and some holidays.
• Interest in CHANEL and the House's values.

Responsibilities

• Deliver exceptional customer service to clients in-store.
• Act as a brand ambassador and provide sales support.
• Assist Operations with shipments, inventory counts, and re-ticketing.
• Support Fashion Advisors with packaging and boutique tasks.
• Open/close registers and handle cash/deposits.
• Perform administrative duties and answer client inquiries.

Skills

Customer service

Teamwork

Communication

Client experience

Languages preferred

Education

High School Diploma

Job description

CHANEL in Las Vegas seeks a Boutique Facilitator to deliver top-tier customer service and to support all boutique activities. You will assist sales staff, help manage shipments and inventory, and ensure a seamless client experience across routines and operations.

The role emphasizes team collaboration, strong communication, and a willingness to work evenings, weekends, and holidays in a retail environment focused on CHANEL standards.