Lux Beauty Client Advisor — Elevate the Luxury Experience

Officina Profumo-Farmaceutica di Santa Maria Novella; Boston (MA); On-site; USD 48,000 - 70,000; Full time

Job summary

Officina Profumo-Farmaceutica di Santa Maria Novella in Boston seeks a Client Advisor passionate about luxury beauty to deliver an exceptional shopping experience and uphold the brand's heritage.

You will meet sales targets, build lasting client relationships, and guide clients through product journeys with expert knowledge, while collaborating with a team in a fast-paced luxury environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated capability to establish enduring relationships with clients and colleagues.
• Flexibility to work evenings, weekends, and holidays.
• Proficiency in English is required; other languages are a plus.
• At least 3 years of sales experience; luxury retail/beauty preferred.

Responsibilities

• Consistently reach and exceed personal and store sales targets each month and year.
• Deliver superior customer service by sharing product knowledge and brand heritage.
• Guide clients through the product journey, maximizing cross-sell opportunities.
• Utilize CRM to engage clients and build long-term relationships.
• Collaborate with colleagues to maintain an exceptional store environment.

Skills

Excellent communication

Relationship building

Sales-driven

Problem solving

Team player

Flexibility

English fluency

Retail experience 3+ years

Job description

Officina Profumo-Farmaceutica di Santa Maria Novella in Boston seeks a Client Advisor passionate about luxury beauty to deliver an exceptional shopping experience and uphold the brand's heritage.

You will meet sales targets, build lasting client relationships, and guide clients through product journeys with expert knowledge, while collaborating with a team in a fast-paced luxury environment.