Luxury Beauty Client Advisor — Elite Service & Sales

Officina Profumo-Farmaceutica di Santa Maria Novella; Miami (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Miami to deliver an unforgettable luxury shopping experience. You will apply deep product knowledge and the brand heritage to meet personal sales goals while fostering client loyalty.

You will cultivate lasting relationships with clients, provide exceptional service, and collaborate with a team to maintain the boutique's high standards, including omni-channel selling and brand presentation.

Qualifications

• Excellent written and verbal communication.
• Ability to work in a fast-paced and dynamic environment.
• Demonstrated skill in establishing enduring relationships with clients and colleagues.
• High level of flexibility and problem solving abilities.
• Proven track record of achieving and exceeding personal and store targets.
• Team player with willingness to collaborate.
• Familiarity with selling ceremony and client journey could be a plus.
• Ability to work evenings, weekends and holidays as required.
• Proficiency in English; additional languages a plus.
• 3+ years of sales experience in luxury retail/beauty.

Responsibilities

• Consistently reach and exceed personal and store sales targets monthly and annually.
• Implement store strategies under Store Manager guidance and monitor performance.
• Provide outstanding customer service and uphold high sales standards.
• Deliver superior client experiences by leveraging product knowledge and brand heritage.
• Maximize cross-selling opportunities across product ranges.
• Maintain client relationships using CRM and engage with them for future opportunities.
• Support omni-channel selling approaches and store operations as needed.
• Keep store presentation aligned with brand guidelines and visual standards.

Skills

Communication skills

Fast-paced environment

Relationship building

Flexibility

Target achievement

Team player

Selling ceremony knowledge

Flexible schedule

English proficiency

Luxury retail experience

Job description

Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a Client Advisor in Miami to deliver an unforgettable luxury shopping experience. You will apply deep product knowledge and the brand heritage to meet personal sales goals while fostering client loyalty.

You will cultivate lasting relationships with clients, provide exceptional service, and collaborate with a team to maintain the boutique's high standards, including omni-channel selling and brand presentation.