Beauty Advisor - In-Store & Digital Experience

Nordstrom, Inc.; Durham (NC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

PTO

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in the Beauty Department is seeking a passionate beauty advocate to create personalized experiences for customers and be part of a team that values your unique skills.

You will engage customers to understand their needs, perform makeup applications and skincare analyses, drive in-store and digital sales, book appointments for events, and keep the department organized and inviting. This role requires staying current on beauty trends through trainings and building loyalty with

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and handle concerns.
• Flexible schedule including evenings and weekends.

Responsibilities

• Conduct makeup applications and skincare analyses.
• Collaborate to create a welcoming environment for all customers.
• Set and achieve sales goals in-store and digitally.
• Book appointments and drive sales for in-store events and services.
• Keep department organized and customer-ready.
• Stay updated on beauty trends through trainings with Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty through Nordstrom Rewards.

Skills

Customer service

Beauty knowledge

Makeup application

Skincare knowledge

Sales goals

Communication

Job description

Nordstrom, Inc. in the Beauty Department is seeking a passionate beauty advocate to create personalized experiences for customers and be part of a team that values your unique skills.

You will engage customers to understand their needs, perform makeup applications and skincare analyses, drive in-store and digital sales, book appointments for events, and keep the department organized and inviting. This role requires staying current on beauty trends through trainings and building loyalty with