Lux Alpine Dining Manager — Lead World‑Class Service

Sonnenalp Hotel of Vail; Vail (CO); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Ski Pass or equivalent

Deferred Compensation Plan

Resort Discounts

Holiday Pay, PTO and Sick Pay

401(k) Retirement Plan & Roth 401(k)

Parking or discounted transit

Job summary

The Sonnenalp Hotel of Vail's Swiss Chalet invites a seasoned Restaurant Manager to lead our front-of-house team in a world-class dining environment. You will uphold impeccable service, mentor staff, manage scheduling, payroll and guest relations while ensuring adherence to LHW standards and brand expectations.

With a competitive salary range and discretionary bonus, the role offers opportunities to contribute to events, promotions and revenue growth, while maintaining exceptional guest

Qualifications

• Minimum 2 years of restaurant management experience required, preferably in a luxury hotel environment.
• Bi-lingual: Spanish fluency required
• Excellent customer service and problem-solving skills
• Wine & liquor knowledge
• Strong computer skills required
• TIPS certification helpful

Responsibilities

• Supervise staff to prepare for shifts and provide tools for performance.
• Supervise service to exceed guest satisfaction and maintain details.
• Interview and hire front-of-house staff including servers, hosts, and managers.
• Schedule and manage payroll for front-of-house staff.
• Train and oversee development of front-of-house staff.
• Conduct performance evaluations for front-of-house staff.
• Ensure staff meets Sonnenalp & Leading Hotels of the World Standards.
• Oversee service to ensure smooth flow and consistent quality.
• Generate promotions and advertising for the restaurant.
• Achieve budgeted revenue and payroll targets.
• Assist in organizing special events and promotions.
• Coordinate with kitchen for timely food preparation.
• Welcome guests and relay needs to servers.
• Monitor guest feedback and adjust service accordingly.
• Input IT issues into HotSOS and follow up.
• Manage monthly inventory.
• Step into roles as host, expeditor, busser as needed.
• Continual staff training on menus and service techniques
• Other duties as assigned

Skills

Customer service

Leadership/Team management

Bi-lingual Spanish

Communication

Problem solving

Flexible schedule

Computer literacy

Education

High School diploma or equivalent

Degree in Business or Restaurant Management preferred

Job description

The Sonnenalp Hotel of Vail's Swiss Chalet invites a seasoned Restaurant Manager to lead our front-of-house team in a world-class dining environment. You will uphold impeccable service, mentor staff, manage scheduling, payroll and guest relations while ensuring adherence to LHW standards and brand expectations.

With a competitive salary range and discretionary bonus, the role offers opportunities to contribute to events, promotions and revenue growth, while maintaining exceptional guest