Restaurant Manager

Sonnenalp Hotel of Vail; Vail (CO); On-site; USD 70,000 - 84,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Resort Discounts

Holiday Pay

Paid Time Off and Sick Pay

401(k) Retirement Plan

Roth 401(k)

Voluntary Life Insurance

Short Term Disability

Long Term Disability

Employee Assistance Program

Parking Credit or Discounted Bus Pass

Job summary

The Sonnenalp Hotel of Vail is seeking an experienced Full-Time, Year-Round Restaurant Manager to lead our luxury restaurant operations. You will oversee front-of-house teams, ensure exceptional service and food quality, and act as a hands-on leader across shifts.

Responsibilities include interviewing and hiring staff, managing payroll, enforcing Sonnenalp standards, managing promotions, and contributing to budgets.

Qualifications

• Minimum 2 years of restaurant management experience required.
• Excellent customer service and problem‑solving skills.
• High School diploma or equivalent required.
• Degree in Business or Restaurant Management preferred.
• Minimum 21 years of age.
• Wine & liquor knowledge.
• Strong computer skills required.
• TIPS certification helpful.
• Flexible schedule and ability to work early mornings, holidays and weekends.

Responsibilities

• Supervise staff to prepare for upcoming shifts and provide tools and guidance.
• Oversee guest satisfaction and ensure service consistency across shifts.
• Interview and hire front of house staff (servers, bussers, hosts, managers).
• Schedule and manage payroll for front of house staff.
• Train and develop front of house staff; conduct performance evaluations.
• Ensure staff meet Sonnenalp and Leading Hotels of the World standards.
• Oversee restaurant service and ensure smooth flow and high quality.
• Generate promotions and advertising for the restaurant.
• Assist in achieving revenue and payroll budgets and events.

Skills

Staff leadership

Customer service

Problem solving

Computer skills

Communication

Education

High School diploma or equivalent

Degree in Business or Restaurant Management

TIPS certification helpful

Tools

HotSOS

Job description

The Sonnenalp Hotel is seeking an experienced Full‑Time, Year‑Round Restaurant Manager to join our luxury hospitality team. This leadership role is responsible for driving operational excellence, developing high‑performing teams, and ensuring an elevated dining experience that reflects the Sonnenalp standard.

Salary: $70,000 - $84,000 + up to a 10% annual performance bonus + eligibility for up to a 12% Deferred Compensation Plan contribution.

Primary Purpose of Position

• The Restaurant Manager will oversee the front‑of‑house operations in one of the Sonnenalp Hotel's first‑class restaurants. The Manager will ensure consistent, superior service and food quality and must be able to step into all positions in the restaurant when business demands it. The manager is responsible for and has the authority to take care of all immediate guest and staff issues. The Manager will comply with and enforce all hotel/restaurant policies and procedures.

Essential Duties and Responsibilities

• Supervise staff to make sure they are properly prepared for an upcoming shift and providing them with the tools they need to perform well; menu terminology, 86 list, special group needs, etc.
• Supervise staff during a shift to ensure exceeded guest satisfaction; points of service, attention to detail
• Interview and hire all front of the house staff including servers, bussers, buffet attendants, hosts and assistant manager.
• Schedule and manage payroll of front of house staff.
• Train and oversee the development of all front of house staff.
• Conduct all performance evaluations of all front of house staff.
• Ensure that all staff meets Sonnenalp & Leading Hotels of the World Standards.
• Oversee service of all customers and assure a smooth flow and consistent service throughout the shift.
• Generate and produce all promotions and advertising for the restaurant.
• Responsible for achievement of budgeted revenue and payroll.
• Actively involved in preparing revenue and payroll budgets.
• Help with promoting the restaurant for both regular business and special events
• Assist in organizing and planning special events
• Work with kitchen staff to make sure food is being prepared in an organized and timely manner
• Welcome guests into the restaurant and understand their needs and expectations; seating preference, dietary needs, and relaying any of these needs to their server
• Check in with customers during their meal to see if they are happy with their dining experience
• Assist in controlling labor costs
• Keep staff educated and tested on menus, LHW standards
• Help keep restaurant stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products
• Give input/suggestions to other managers as well as, receiving input/suggestions from other managers to run restaurant as efficiently and successfully as possible
• Input Engineering and IT issues into HotSOS and follow up to ensure issues are corrected in a timely manner
• Manage inventory on a monthly basis
• Act as host, expeditor, busser any position necessary to ensure the restaurant is running at its best
• Continual training with staff, keeping them informed with menu knowledge, 86 list, tableside service techniques
• Other duties as assigned

Education / Experience

• Minimum 2 years of restaurant management experience required, preferably in a luxury hotel environment
• Excellent customer service and problem‑solving skills
• High School diploma or equivalent required
• Degree in Business or Restaurant Management preferred
• Minimum 21 years of age
• Wine & liquor knowledge
• Strong computer skills required
• TIPS certification helpful
• Flexible schedule and ability to work early mornings, holidays, and weekends

Essential Physical Requirements

• Ability to stand and walk for full length of shift, up to 12 hours at one time
• Ability to regularly carry up to 40 lbs.
• Should be prepared to work long hours and a variable schedule, to include evenings, holidays and weekends

Benefits

• Medical, Dental, Vision Insurance
• Resort Discounts
• Holiday Pay, Paid Time Off and Sick Pay
• 401(k) Retirement Plan & Roth 401(k)
• Voluntary Life Insurance
• Short Term & Long Term Disability
• Employee Assistance Program
• Parking Credit or Discounted Bus Passes