Lube Technician Key Holder - FT-1044

Grease-Monkey; Suwanee (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Grease-Monkey in Suwanee, GA seeks a dependable Key Holder to open/close the service center and support daily operations. The role includes leading the team, performing oil changes, and ensuring high customer service standards.

Ideal candidates have service/retail experience, basic mechanical aptitude, and strong communication skills. Weekend availability and a valid driver’s license are required.

Qualifications

• Experience in a service or retail environment.
• Automotive experience is a plus.
• Strong work ethic, dependability and integrity.
• Basic mechanical aptitude or willingness to learn.
• Excellent communication and customer service skills.
• Able to multitask in a fast-paced setting.
• Availability to work flexible hours, including weekends.
• Must pass background check and be 18+ with a valid driver's license.

Responsibilities

• Open and close the location at shifts start/end.
• Wish to lead the team and maintain workflow efficiency.
• Perform oil changes, fluid checks, and minor vehicle services.
• Maintain inventory and report needs to management.
• Uphold health, safety, and cleanliness standards.
• Provide outstanding customer service and resolve issues.
• Escalate safety or conduct concerns as needed.
• Train and mentor new employees.

Skills

Leadership

Customer service

Communication

Mechanical aptitude

Job description

Job OverviewWe’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.ResponsibilitiesUnlock and secure the location at the beginning and end of shiftsIn the absence of the Center Manager is responsible for daily deposits to bank and securing the location safeEnsure the security of cash from the register drawer and closure of the store safe, in accordance with established protocolsAssist in leading the team during daily operations and ensuring workflow efficiencyPerform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle servicesMaintain inventory of supplies and report needs to Center ManagerUphold health, safety, and cleanliness standards in the service bays and customer areasProvide outstanding customer service and resolve basic issues or complaintsReport any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center ManagerEscalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessaryTrain and mentor new employeesEnsure compliance with company policies and proceduresRequirementsPrior experience in a service or retail environment; automotive experience is a plusStrong work ethic, dependability, high integrity and attention to detailBasic mechanical aptitude or willingness to learnAbility to manage time and multitask in a fast-paced settingExcellent communication and customer service skillsAvailability to work flexible hours, including weekendsMust pass company background checkMust be at least 18 years old with a valid driver’s license