Lube Technician Key Holder - FT-8018

Grease-Monkey; Battle Creek (MI); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

Grease-Monkey in Battle Creek is seeking a dependable Key Holder to open and close the service center, support daily operations, and deliver efficient, friendly service to customers. You will lead the team during shifts, perform oil changes and checks, maintain safety and cleanliness, and manage deposits when needed.

Responsibilities include ensuring location security, tracking inventory, training new staff, and escalating issues to leadership as required.

Qualifications

• Experience in a service or retail environment.
• Automotive experience is a plus.
• Strong work ethic, dependability and integrity.
• Basic mechanical aptitude or willingness to learn.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced setting.
• Availability to work flexible hours, including weekends.
• Must pass background check and be 18+ with a valid driver's license.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts.
• In absence of Center Manager, handle daily deposits and safe security.
• Oversee cash security and store safe closure per protocols.
• Lead the team during daily operations and workflow efficiency.
• Perform oil changes, fluid checks, filter replacements, and minor services.
• Maintain inventory and report needs to Center Manager.
• Uphold health, safety and cleanliness in bays and customer areas.
• Provide outstanding customer service and resolve basic issues.
• Escalate safety, security or behavior concerns to District Manager when needed.
• Train and mentor new employees; ensure policy compliance.

Skills

Customer service

Leadership

Time management

Communication

Job description

Job OverviewWe’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.ResponsibilitiesUnlock and secure the location at the beginning and end of shiftsIn the absence of the Center Manager is responsible for daily deposits to bank and securing the location safeEnsure the security of cash from the register drawer and closure of the store safe, in accordance with established protocolsAssist in leading the team during daily operations and ensuring workflow efficiencyPerform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle servicesMaintain inventory of supplies and report needs to Center ManagerUphold health, safety, and cleanliness standards in the service bays and customer areasProvide outstanding customer service and resolve basic issues or complaintsReport any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center ManagerEscalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessaryTrain and mentor new employeesEnsure compliance with company policies and proceduresRequirementsPrior experience in a service or retail environment; automotive experience is a plusStrong work ethic, dependability, high integrity and attention to detailBasic mechanical aptitude or willingness to learnAbility to manage time and multitask in a fast-paced settingExcellent communication and customer service skillsAvailability to work flexible hours, including weekendsMust pass company background checkMust be at least 18 years old with a valid driver’s license