LTL Manager

Wavepoint; Erie (Erie County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) matching

Paid time off

Job summary

Wavepoint in the United States is seeking an LTL Manager to lead a team of LTL Specialists within our Brokerage Division, driving operational excellence, customer satisfaction, and profitability.

This role focuses on strengthening carrier and customer relationships, optimizing processes through technology and analytics, and expanding our LTL service capabilities to deliver best-in-class results in a fast-paced environment.

Qualifications

• 3+ years of LTL brokerage or transportation operations experience.
• Experience leading cross-functional teams is preferred.
• Strong knowledge of pricing, tariffs, routing, and LTL software platforms.

Responsibilities

• Lead and develop a team of LTL Specialists to meet service, margin, and efficiency goals.
• Build partnerships with LTL carriers to improve pricing, service levels, and coverage.
• Collaborate with customers on capacity, rates, and problem solving.
• Leverage TMS and analytics to improve visibility and reduce costs.
• Monitor margins, service performance, and carrier utilization for improvements.
• Coordinate with brokerage, operations, and sales to align expectations and execution.
• Support initiatives by adopting new tech or carrier programs.
• Oversee carrier onboarding and compliance with standards.
• Forecast volume trends and plan capacity accordingly.

Skills

LTL brokerage experience

Carrier management

Analytical skills

Negotiation skills

Leadership

Communication skills

Education

Bachelor's degree in Business or Supply Chain

Tools

McLeod

TAI

Project44

Job description

Position Overview

Competitive Base Salary plus Variable Compensation

The LTL Manager will lead a team of LTL Specialists within our Brokerage Division, driving operational excellence, customer satisfaction, and profitability. This role is responsible for strengthening carrier and customer relationships, optimizing processes through technology and analytics, and expanding our LTL service capabilities to deliver best-in-class results.

Full-time Description

LTL Manager - Brokerage Division

Position Overview

The LTL Manager will lead a team of LTL Specialists within our Brokerage Division, driving operational excellence, customer satisfaction, and profitability. This role is responsible for strengthening carrier and customer relationships, optimizing processes through technology and analytics, and expanding our LTL service capabilities to deliver best-in-class results.

Key Responsibilities

• Lead, coach, and develop a team of LTL Specialists to achieve performance goals in service quality, margin growth, and operational efficiency.
• Build and sustain strong partnerships with LTL carriers to improve pricing, service levels, and network coverage.
• Develop and enhance relationships with key customers, collaborating on capacity, rate solutions, and proactive problem-solving.
• Utilize transportation management systems (TMS) and analytics tools to streamline workflows, improve visibility, and drive cost savings.
• Monitor performance metrics such as margin per load, service performance, and carrier utilization to identify opportunities for improvement.
• Collaborate with internal brokerage, operations, and sales teams to ensure alignment between customer expectations and execution capabilities.
• Support continuous improvement initiatives by introducing new technologies, processes, or carrier programs that enhance efficiency or profitability.
• Oversee carrier onboarding and compliance to ensure performance standards and company policies are consistently met.
• Forecast volume trends and develop strategic plans to manage capacity and margin in varying market conditions.

Requirements

Qualifications

• Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience).
• 3+ years of LTL brokerage, carrier management, or transportation operations experience; prior leadership experience preferred.
• Strong understanding of LTL pricing structures, tariffs, routing, and industry software platforms (McLeod, TAI, Project44, or equivalent).
• Proven track record in building carrier networks and improving operational margins.
• Excellent communication, analytical, and negotiation skills.
• Ability to lead cross-functional teams and thrive in a fast-paced, results-driven environment.

Benefits

• Competitive salary and performance-based bonus
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off and holidaysOpportunities for professional growth and development

Why Join Us?

This is an opportunity to shape the growth of our LTL operations in a dynamic brokerage environment. You'll have the tools, technology, and autonomy to build high-performing teams, cultivate lasting partnerships, and drive measurable impact across the organization.