LTL Delivery Operations Supervisor

Estes Express; Cinnaminson Township, Northern (NJ, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Estes Express is seeking an operations leader to manage an LTL service center in New Jersey. You will supervise drivers and staff, set targets, monitor performance, coach and develop employees, and ensure safe, compliant daily operations and on-time deliveries.

You will coordinate dock planning, scheduling, and dispatch, review freight movement, communicate with customers about delivery expectations, and maintain paperwork and safety programs while meeting KPIs.

Qualifications

• High School Diploma or GED; any combination of education/experience providing equivalent background.
• Bachelor Degree preferred.
• Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred.
• Prior management, dispatch and dock experience required, preferably in LTL trucking.
• Must be knowledgeable of local metropolitan area.
• Strong leadership, including ability to hire, coach, counsel, train, mentor and terminate.
• Team building and interpersonal skills.
• Excellent verbal, written and listening communication skills.
• Excellent planning and organization skills.
• Good computer skills (AS/400 & MS Office a plus).
• Willing to work 50 hours/week average.
• Able to work any shift including nights/weekends and in any weather conditions.
• Able to lift approximately 20 lbs.
• Authorized to work in the United States.
• Must pass pre-employment drug screen and background checks.

Responsibilities

• Lead, guide and direct drivers and other employees; set targets and monitor performance.
• Enforce compliance with company policies, safety rules and regulations.
• Involved in hiring and termination processes.
• Administer portions of the Service Center Business plan as set by the SC Manager.
• Meet KPI targets and utilize P&D enhancement tools.
• Review and revise driver schedules to increase efficiency and reduce cost.
• Coordinate equipment assignment and accountability (trailers/tractors).
• Review freight movement schedules and communicate with drivers about delivery expectations.
• Communicate with customers regarding scheduling problems; resolve concerns.
• Analyze vehicle and driver assignments; optimize scheduling for efficiency.
• Direct delivery timetables and maintain related paperwork.
• Oversee all paperwork for city operation; ensure timely processing by drivers and clerks.
• Conduct safety interviews and training after incidents.
• Attend regularly and perform other duties as assigned.

Skills

Leadership

Team building

Communication

Planning

Interpersonal skills

Problem solving

Work ethic

Independent work

Reading/interpretation

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

AS/400

MS Office

Job description

Estes Express is seeking an operations leader to manage an LTL service center in New Jersey. You will supervise drivers and staff, set targets, monitor performance, coach and develop employees, and ensure safe, compliant daily operations and on-time deliveries.

You will coordinate dock planning, scheduling, and dispatch, review freight movement, communicate with customers about delivery expectations, and maintain paperwork and safety programs while meeting KPIs.