LTL Delivery Operations Lead

Estes Express Lines; Roanoke (VA); In loco; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

Estes Express is seeking an Operations Manager to lead a team of drivers and staff in Roanoke, VA. You will set performance targets, monitor KPI results, and ensure a safe, efficient LTL operation with strong dock planning and scheduling accuracy.

You will enforce policies and safety rules, participate in hiring and termination decisions, and coordinate with customers to resolve scheduling issues, while maintaining timely paperwork and reporting.

Competenze

• High school diploma or GED; bachelor’s degree preferred.
• Strong knowledge of the LTL trucking industry and related paperwork.

Mansioni

• Lead drivers and staff; set targets and monitor performance.
• Enforce safety rules, company policies and government regulations.
• Participate in hiring and termination processes.
• Administer portions of the Service Center Business plan.
• Meet KPI targets and oversee daily operations.
• Review and adjust driver schedules to improve efficiency and reduce costs.
• Oversee equipment assignment and accountability (trailers/tractors).
• Schedule coordination with customers and communicate delivery expectations.
• Conduct safety interviews and training as needed.
• Ensure timely handling of all required paperwork.

Conoscenze

Leadership

Hiring & Mentoring

Coaching & Development

Dispatch

Dock Operations

People Management

Communication Skills

Teamwork

Problem Solving

AS/400

MS Office

Local Knowledge

Planning & Organization

Interpersonal Skills

Formazione

High School Diploma or GED

Bachelor's Degree preferred

Strumenti

AS/400

MS Office

Descrizione del lavoro

Estes Express is seeking an Operations Manager to lead a team of drivers and staff in Roanoke, VA. You will set performance targets, monitor KPI results, and ensure a safe, efficient LTL operation with strong dock planning and scheduling accuracy.

You will enforce policies and safety rules, participate in hiring and termination decisions, and coordinate with customers to resolve scheduling issues, while maintaining timely paperwork and reporting.